Description
Questions & Answers:
Q: What kind of animals are included in the petting zoo?
A: The animals that are included in the petting zoo are Exotic looking Chickens, Hen, Roosters, Duck, Goats, Pigs and Rabbits From 15 to 20 animals. You Can also add Llama, Cow, Donkey or Mini Pony for an additional fee.
Q: I own a dog(s). Are they allowed to be around during the pony rides or petting zoo
A: Although our ponies are very friendly and are around dogs we recommend that you keep all dogs put away or inside during the petting zoo and pony rides event due to your dog not being familiar with our animals. Many dogs are not used to being around ponies and farm animals and may there for pose a risk to our animals such as biting the heels of a pony or attacking smaller animals which is a serious safety hazard. This policy is strictly enforced for the safety of the children, the animals and the dog(s).
Q: I have some young and older children at the party. What is the weight limit?
A: Our weight limit for our miniature ponies is 80lbs {child weight} for the safety of our customers and ponies. We do have larger ponies that can accommodate more 80 lbs. {children pounds} please let us know in advance. No adults will be permitted to ride the ponies.
Q: How many ponies will I need for my party?
A: We recommend 2 pony for up to up to 20 children, or 4 ponies for up to 40 children or for additional hours to make sure all children ride. Just remember if you invite say 35 kids not all will show up.
Q: How do you do the pony rides?
A: All our pony rides are hand-led by an experienced and friendly staff member. We do not use pony sweeps. Ponies get very depressed being hooked up and made to go round and round. We feel that hand-led pony rides are more exciting for the children and the ponies.
Q: We are having a pool party, is this ok?
A: If you are having a pool party, please be sure that all children are completely dried before riding the ponies.
Q: Will the animals eat our trees or garden?
A: The answer is yes, the animals will eat any vegetation if the setup is on or within reach of the vegetation.
Please be sure to have a flat, safe area, preferably grassy area for us to set up on away from reachable trees or garden.
Please note: we are not responsible for damage to grass, flowers, trees, sprinkler heads, bushes, branches, property, potted plants, etc. Our staff will do everything to ensure a safe and enjoyable party for all your guests.
Q: What happens if the animals go to the bathroom during the party?
A: We will pick up manure and dispose of it.
Q: When is the balance due?
A: The balance is due the day of the party via CASH only.
PLEASE NOTE: The day of the party your balance is due. We will only accept CASH.
Q: Can I book my party online?
A: Yes, but you must speak to Magical Moments Party and Events one of our staff member first 754-244-0263 to make sure the date and time is open and get pricing. Then our staff can send you the contract via email where you can click your event contract and sign and pay via paypal or by calling our office. On Pay Pal you may pay by credit card if you wish. Fees may apply if paying thru paypal.
Q: Are you fully insured?
A: We are fully insured and licensed. We meet or exceed all requirement of the Animal Welfare Act.
Q: When do you arrive?
A: We will arrive with enough time to set up and begin the activity on the time agreed.
Q: What areas do you service?
A: Miami Dade and Broward County.
